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c2c Rail joint top in national passenger satisfaction survey PDF Print E-mail
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Wednesday, 18 February 2009 08:33

From the Echo 30th January 2009

COMMUTERS have praised c2c rail, backing a survey in which passengers have ranked the firm one of the best in the UK.

Figures released from the National Passenger Survey show 90 per cent of commuters using the Shoebury to London Fenchurch Street line are satisfied with the service they get.

The company was ranked joint top, alongside Chiltern Railways, FirstScotRail and Merseyrail in the survey.

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c2c blocks mobiles in quiet zone PDF Print E-mail
Written by Administrator   
Wednesday, 18 February 2009 08:31

From the Echo  28th October 2008

COMMUTERS may soon be able to find a peaceful refuge from mobile phone chatterers, thanks to a modification being tried out on one of the area’s railway lines.

Rail company c2c has coated the windows on one of its carriages with a solar reflective film, designed to block mobile, radio and wi-fi signals.

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Ticket machine boost for c2c users PDF Print E-mail
Written by Administrator   
Wednesday, 18 February 2009 08:26

From the Echo  3rd October 2008

CHAFFORD Hundred rail station has been picked as the first to benefit from a £1.2m investment by train operator c2c. The company is investing the cash in new self service ticket machines which are being installed at all stations on the network from this week to improve customer service and help minimise ticket ques.

43 machines at 26 stations are being installed over the next few months. The first station to benefit from these new machines has been Chafford Hundred with all other stations following closely in quick succession.

Last Updated on Wednesday, 18 February 2009 08:28
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Newsflash

The planned Rail strike planned by RMT starting 6th April - 9th April has been blocked by the high court this afternoon. TRUG have been speaking C2C this afternoon said "A normal Timetable will be running next week" 
 

As you may have heard there is a planned National RMT Strike amongst their Network Rail Operational and Maintenance Grades staff from Tuesday 6th April until Friday 10th April inclusive. C2C can only provide the following services

0000 - 0600 Limited services on all C2C Routes

0600 - 0700 No Services

0700 - 1900 A high Capacity Peak and Off Peak service on the Fenchurch Street to Shoeburyness line via Basildon. These will consist of a number of 8 & 12 car services calling at all stations. There will be no services on Tilbury Loop as Network Rail will not allow C2C access onto this part of the network.

1900 - 2200 No service on all of the C2C route.

2200 - 0000 Limited Services on all routes.

Thurrock Rail user group are in touch with C2C management to see if any services can be provide for thurrock customers. There are no buses being laid on during the strike days.

People wishing to park at Pitsea if travlling from Stanford Le Hope with a car permit can use Pitsea's car park.

For up to date information please visit C2C website www.c2c-online.co.uk/strike.

 

The next TRUG Committee Meeting is Weds 14th April 2010, Committee Room 3, Council Offices, New Road, Grays, Essex. 19.00Hrs -21.00 Hrs

 Please contactusin advanced if planning to attend