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Written by Administrator
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Wednesday, 18 February 2009 09:04 |
National Express Press release
January 2008
QUOTE
c2c, the country’s most punctual railway, welcome Julian Drury as their new Managing Director leading a new management team for parent company National Express.
Julian has extensive railway industry experience starting his career 27 years ago with British Rail in Liverpool as a Graduate Management Trainee and since working in various roles predominantly in operations, commercial, general and business management.
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Read more...
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Written by Administrator
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Wednesday, 18 February 2009 09:03 |
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Passenger Focus has launched the results of its autumn 2007 National Passenger Survey (NPS) which includes the opinions of nearly 28,000 rail users.
Passengers on Arriva Trains Wales reported significant improvements to its performance with an 85% overall satisfaction rating – up 5% on autumn 2006. Passengers said 10 key areas of the Arriva service had improved including frequency of trains, upkeep and repair of the train and the availability of the staff on trains. South West Trains also showed an improvement receiving an 85% approval rating, up 3%.
Maintaining their high passenger satisfaction scores were Gatwick Express (94%), Chiltern Railways (90%) and c2c (89%).
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Read more...
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Written by Administrator
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Wednesday, 18 February 2009 09:01 |
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c2c were ranked 3rd out of all the UK's train operators for punctuality during 'period 9', which ran form 11 November - 8 December 2007. The top 5 companies were:
| Company | Moving Annual Average | Period 9 Actual | | Chiltern | 94.4% | 96.0% | | Merseyrail | 94.3% | 94.1% | | c2c | 94.1% | 93.8% | | Arriva Trains Wales | 91.7% | 91.2% | | Gatwick Express | 90.6% | 89.7% |
By comparison 'ONE' were 15th with scores of 89.6% and 84.5% Updated 21/01/2008
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Written by Administrator
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Wednesday, 18 February 2009 08:59 |
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c2c's fleet of 74 Class 357 Electrostar trains have won the coveted 'Golden Spanner' award for the best fleet of Electrical Multiple Units on the UK's railways for the third year running. The fleet of trains is now averaging over 45,000 miles before developing a fault which leads to a delay of over 5 minutes, making them the most reliable electric units in the country. The Golden Spanners awards are sponsored by the Modern Railways journal.
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Written by Administrator
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Wednesday, 18 February 2009 08:59 |
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National Express, the owners of the c2c franchise, are undertaking a rebranding of all their rail franchises (and also their bus operations) to give a coherent corporate identity. This a marked reversal from a company that in the past has given some interesting train company names, such as 'Silverlink' and 'ONE' along with of course c2c. Nat Express have lost the Silverlink franchise but ONE is to be renamed simply National Express East Anglia. This will also see the trains repainted into a new white/grey livery, which will also be appearing on National Express buses. We understand no decision has yet been made with regards to if/how c2c will be rebranded.
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